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Content Moderation Policy

Last updated: 15 September 2026

Nothing is shown to other people before a verdict. Nothing is blocked in front of the author.

1. How review works

Photos, video frames and audio transcripts are screened in the background. Severity 6 harm is removed. Severity 4 and eating-disorder signals go to a human queue. Off-topic posts can be limited to the author.

2. Statement of reasons

If we restrict visibility we tell you why in your language and how to appeal. Templates exist in Swedish, English, Spanish, German, French, Italian, Portuguese and Dutch.

3. Appeals

You can appeal a restriction from the post. A human reviews the appeal.

4. Reports

Anyone can report a post. Two distinct reporters quarantine it. Unauthenticated reports (including a photo of a child) go to trust@gastrona.app or POST /moderation/report.

5. Retention and transcription

Removed media is quarantined, not destroyed, for 6 months (12 months if illegal; TCO minimum 6 months). Access is purpose-limited and audited. Legal bases include GDPR Art. 6 and Art. 17(3)(e). Video captions are generated to screen speech and are included in account export and deletion.

6. Terrorist content and Swedish law

TCO Art. 15 contact: legal@gastrona.app (Swedish-language). Manifestly illegal content is removed under BBS-lagen (1998:112). We publish average monthly active EU recipients under DSA Art. 24(3) on request to legal@gastrona.app. DSA Arts. 11/12 contact: legal@gastrona.app.

7. Marketing surfaces

User-generated photos never enter marketing surfaces.

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